theglobe

[halcyon needle]

Hi, no worry

I am not familiar to WP and zapier, but all you need about Customer Portal is create a link

and redirect to that link

[wraith holly]

but it needs to pass the id for the user, no?

[halcyon needle]

you need to present a website and redirect to the link, not the Id

[wraith holly]

but stripe does not provide a link

[halcyon needle]

The link is the Portal Session link

For example

  session = Stripe::BillingPortal::Session.create({
    customer: '{{CUSTOMER_ID}}',
    return_url: 'https://example.com/account',
  })

  redirect session.url

[wispy burrow]

@wraith holly let's chat in here

[wraith holly]

Sure.
I am using WordPress, Active Campaign, and Stripe. Whenever we have an event customer.subscription.created, zapier sends an action to Active Campaign with the tags. Active Campaign then sends all the information to WordPress, and WP creates a user. So, for that part I am okay. I tested and it's working. The problem is, I need to have a button where the user would click and it would redirect the user to the Stripe customer portal so they can manage their subscription (cancel, downgrade, upgrade). I tried using the code Stripe give to us, but I am sure I am doing something wrong because it does not work.

[wispy burrow]

what error are you getting?

[wraith holly]

and this is my code

[wispy burrow]

thanks
give me a moment

So it seems like you're passing in email when creating the Portal Session but the API expects a customer ID
https://stripe.com/docs/api/customer_portal/sessions/create#create_portal_session-customer

[wraith holly]

I will test now

[wraith holly]

Oh man, how can I thank you/pay? I've been working on this for so long, and I couldn't find a solution. It was so simple

[wispy burrow]

Glad that worked 🙂

[wraith holly]

For real, THANK YOU. If there's anything I can do to thank you, please let me know. I've sent 10 emails to Stripe support and chatted with them via the website, but I think I couldn't explain to them what was happening. You got it right! Have an amazing day!!