slowgen-webhook-failure | Stripe Developers | Page 1

proper ermine Apr 26, 2022, 9:36 PM

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Depends on why it failed. Usually we will retry a few times with exponential back-off until eventually we stop retrying altogether. Once that happens, we send an email to let you know. See: https://stripe.com/docs/webhooks#built-in-retries

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verbal lotus Apr 26, 2022, 9:48 PM

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Today it timed out on twice on two different payments, it retired once after 30 minutes on one, and after 60 minutes on another

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How does it determine when to try again, seemed like there wasn't a set time

proper ermine Apr 26, 2022, 9:52 PM

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I don't know the exact retry logic unfortunately. You should be able to programmatically check when the next retry will be, though I'm not sure if that helps you at all: https://stripe.com/docs/webhooks/best-practices#retry-logic

#slowgen-webhook-failure