#rzhang139 - refunds

1 messages · Page 1 of 1 (latest)

valid jackal
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Hello. One moment

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So assuming you have Standard connect accounts?

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And you want to disable their ability to issue refunds? Is that right?

smoky frost
smoky frost
eternal maple
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Can you shared an example payment intent ID? eg pi_1234

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If I'm understanding correctly, that's not possible, as the connected standard account "owns" those direct charges and can choose if/when to refund

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Can you explain about the motivation here? Why do you want your platform to be used?

smoky frost
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ok thats fine, I just want to be able to catch all events if a user calls a refund

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so we are building a marketplace using Connect, and want to create a simple direct charge between buyers and sellers. I understand the basic flow, and how to catch webhook events so that we can secure the asset transfer on our side, I am just worried that buyers can ask for refunds and we wouldn't catch all events of refunds so the assets would not be updated/transfered back to seller

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so my workaround question is, what webhook events should I lookout for if a buyer wants a refund? So that I can make the proper updates on our side of asset transfer

eternal maple
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Sure, right, in that case you'll want to make sure you have a Connect webhook endpoint configured, and make sure it's subscribed to refund events:

smoky frost
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or disputes?

eternal maple
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That first one is where a refund is updated (for example if it's async and fails)

smoky frost
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how do we subscribe to those events? Must they be turned on on our side so we would be able to receive the events?

eternal maple
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In your dashboard webhook configuration each endpoint has a set of events you receive

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Or if you prefer the API you can set this there too

smoky frost
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what is endpoint URL?