#Kev-connect-reconciliation

1 messages · Page 1 of 1 (latest)

sour jasper
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Hey, what are you using to reconcile?

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Can you share some data? What are you expecting?

night widget
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We've been using connect since 2015. So the smallest data set to check was February 2015. The Stripe export data for connect fees and charges tallied with our internal data and calculations but the Connect Gross Volume graph was out by £37.50 on the 27th of the month.

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Over time the discrepancy has become significant.

sour jasper
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Got it. Can I ask you write in to support with as much context and details as possible? This ask is a little out of scope for Discord: https://support.stripe.com/contact

night widget
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No problem, will do. Thanks for your help.

sour jasper
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Thank you!