#Chen - Subscription Trial
verbal dagger
Hi!
round loom
Hmmm... Yeah I am kind of confused by that error message. However I suspect it isn't liking the combination of when your trial ends and your billing cycle is anchored.
verbal dagger
I tried to move the billing anchor to be before and after the trial_end date, but neither worked
round loom
What happens if you don't set it at all?
verbal dagger
Using the two fields together was mentioned in the doc here: https://stripe.com/docs/billing/subscriptions/trials#combine-trial-anchor
Only using trial_end with the same value fails with the same error too
If I use a much later time, it works
round loom
So you're looking to create a 5 day free-trial period?
verbal dagger
let's start with that
round loom
Well that's what your initial timestamp worked out to. May 1, 2022
verbal dagger
yea
round loom
Question: can you try using trial_period_days and specifying 5 instead?
verbal dagger
cool this one works
round loom
👏
verbal dagger
I'm also trying to do the update subscription call, which only has trial_end field
round loom
So you want to add a free trial to an existing subscription?
verbal dagger
yes
verbal dagger
What I need is actually 30+ day trial, but I want to understand this error better in case the requirement changes.
round loom
Fair.
Wait wait wait. This might seem silly but can you try wrapping the timestamp in quotes?
verbal dagger
Oh! I think I found out what's wrong 🤦♂️ I had a test clock on this customer, and the clock time is later than May 1st.
round loom
Oh oh oh!
verbal dagger
Thanks for helping look into this.
round loom
So, in Stripe's understanding, they are already in the future!
verbal dagger
yes 😄
round loom
Well I'm glad that clears things up