#tonner-apple-google-pay-failed-payments

1 messages · Page 1 of 1 (latest)

viral isle
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Hello 👋
Do you have any example Payment Intent IDs I can take a look at?

cerulean coral
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Hi Hanzo! Thanks for getting back. I'm trying to identify Payment Intent ID right now.... my colleague who's been building this won't be online for a few hours or so. What is the most efficient way to find the payment intent ID on this customer record? I can't find it in the developer logs...

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Found one! -> "payment_intent": "pi_3KrqCWCMtlwvIv970iEZgx8Z",

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@viral isle

viral isle
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Thanks
Give me a few to look into it

cerulean coral
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thank you @viral isle !

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Here is another one if helpful -> "payment_intent": "pi_3Krl4zCMtlwvIv971czidqgg",

viral isle
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still looking

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It seems like the customer and subscription don’t have any default payment methods set

cerulean coral
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Thank you @viral isle ! Let me know if I can surface more information

viral isle
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you need to pass either https://stripe.com/docs/api/subscriptions/create#create_subscription-default_payment_method or set https://stripe.com/docs/api/customers/update#update_customer-invoice_settings-default_payment_method at the time of creating the subscription

Stripe API reference – Create a subscription – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

Stripe API reference – Update a customer – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

cerulean coral
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@viral isle but this is for a re-bill, i.e., these customers are on a set subscription. We have other customers that have re-billed successfully. I think the difference with these is that they initially paid with Apple Pay or Google Pay.

viral isle
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Yes sorry for the confusion here
let me clarify

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A subscription renewal either needs a default payment method on customer or on the subscription object
When the subscription was created, there weren't any default payment methods set (on customer or the subscription)

You can update the existing subscriptions or customer to have a default payment method to resolve this

cerulean coral
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Do you think this is b/c they paid with Google Pay and Apple Pay?

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I.e., b/c they paid with these payment providers their default wasn't set?

viral isle