Paddy-BPOS WISEPOS E | Stripe Developers | Page 1

keen mirage Apr 25, 2022, 9:07 AM

#

Hi, I'm looking at your issue, will be with you shortly

proper cosmos Apr 25, 2022, 9:08 AM

#

thank you

keen mirage Apr 25, 2022, 9:15 AM

#

could you please give me the request id req_xxx or the Payment Intent id pi_xxx so I could take a look?

proper cosmos Apr 25, 2022, 9:25 AM

#

okay one second

#

pi_3KsC0wA49TfUQ5yT1Ah5yn0h

dapper delta Apr 25, 2022, 9:28 AM

#

thanks! so in the logs for that PaymentIntent, all you did was create it and then try to capture it. You didn't actually process a payment or use the Terminal reader?

#

i.e. from our logs, it looks like you jumped from Step 1(Create a PaymentIntent) to Step 4(Capture the payment) without doing the middle steps which are accepting the physical card and charging it.

https://stripe.com/docs/terminal/payments/collect-payment

proper cosmos Apr 25, 2022, 9:30 AM

#

Right okay no problem

#

thank you

proper cosmos Apr 25, 2022, 9:52 AM

#

Any idea on how to navigate this problem?

#

any advice?

#

Because the issue is trying to work out how I go from creating the payment intent to charging it. Otherwise at the moment im assuming I’m gonna have to rewrite all that code for pay page

dapper delta Apr 25, 2022, 10:06 AM

#

hmm, what code have you written already?

#

to clarify, Terminal is for card-present payments with physical cards and the WisePOS E reader. The code and integration is quite different from any online payments page you might have already built. The guide I linked above should cover it, was there a specific question from reading that or clarification I can make?

proper cosmos Apr 25, 2022, 10:08 AM

#

this is the code we have written so far

#

its for physical cards

dapper delta Apr 25, 2022, 10:09 AM

#

I'm deleting that post as it has your livemode secret key

#

please make sure to roll it now since you just posted it on a public site (https://stripe.com/docs/keys#rolling-keys)

proper cosmos Apr 25, 2022, 10:09 AM

#

my bad

#

basically in a nutshell

#

We’re using a flask based application, when should the api attempt steps 2 and 3? Should it load a new app route or can the whole process 1 through 4 be done on one page?

#

will do

dapper delta Apr 25, 2022, 10:11 AM

#

I don't think it matters, you just need some page that integrates the Terminal JS SDK to present a UI to the cashier to connect to the reader and initiate the payment. The route setup is up to you.

proper cosmos Apr 25, 2022, 10:17 AM

#

one second please

#

i am relaying your information & respones to the developer

dapper delta Apr 25, 2022, 10:18 AM

#

your developer is free to ask their questions here directly, it usually works better, this is a chat for developers to get help from Stripe

#Paddy-BPOS WISEPOS E