#zh0glikk - currency balances
thorny peak
Hello. This is probably due to you collecting payments in GBP. Those will go toward your GBP balance to avoid currency conversion
You can collect payments in USD to have them go toward your USD balance
opal mountain
where i can change it?
thorny peak
You can detect where your customer is located client-side, then opt to charge them in either GBP or USD depending on their location. If you are using PaymentIntents, you can specify the currency here: https://stripe.com/docs/api/payment_intents/create#create_payment_intent-currency
opal mountain
yep, I use this one with currency usd
it's automatically converts to receiver balance gbp during payment
and I get fee in gbp too
thorny peak
Can you share either a request ID or PaymentIntent ID where this is happening?
Do you have a USD bank account connected to your account?
opal mountain
yes, usd bank account is connected
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in test mode
my usd balance becomes negative
and gbp grows up to 0.15
after fee paymentintent 1$ , fee 0.20$
opal mountain
balance of the platform
I can get this fee by api
we can see usd currency
but why is it stored on my gbp balance finally
i dunno
opal mountain
That you screenshotted?
so any recomendations?)
thorny peak
Does your connected account have USD as a settlement currency (does that also have a USD bank account)?
opal mountain
it's for platform
I test it on the test mode with default card
but no, connected accounts are located in the gb
they are using gbp bank account by default
thorny peak
So I think what's happening is the funds are being converted to GBP to settle on that connect account, then, since the funds have been converted, the application fee is transfered in GBP to the platform
This is expected, right? @plain forge
plain forge
Just pulling up the payment to confirm but yes I believe that's accurate
