#Shp0ng13d-connect
1 messages · Page 1 of 1 (latest)
Hi! Im' not sure if there are events send for this. How did you change the statement descriptor?
From the connected account dashboard account settings
Even if I try to disable a payment method in the connected account, I also do not receive any notification on my platform webhook
I just tested, and I did receive a account.updated event on my platform account when updating the statement descriptor on a connected account.
Are you sure you have a connected webhook endpoint, and then it listen to the account.updated event?
Yes
Can you share your platform account ID? It's at the top of this page: https://dashboard.stripe.com/settings/account
sure, acct_1H84bqEe4BzR6ge3
Thanks, and can you share the connected account where you changed the statement descriptor?
yep, acct_1KrJgVD9YH96Q7TI
I confirm that you have a test connect webhook endpoint on your platform listening to account.updated. So I'm not sure...
Any idea how to seek further help 🙂
Hello. Taking over for soma here as they had to step out. Was this update done over the API or dashboard? And what date and time?