Swann-days-till-cancel | Stripe Developers | Page 1

fervent ravine Apr 21, 2022, 4:04 PM

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Hi there! Good question, I don't remember the best way to tell this top-of-mind... let me take a look.

runic hedge Apr 21, 2022, 4:05 PM

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Haha thank you!!

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I'm looking through the docs on invoicing now to get brushed up to speed on that as well

fervent ravine Apr 21, 2022, 4:09 PM

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Have you already tested failing a payment on a Subscription?

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I can't remember if when the Sub goes to past_due we set cancel_at as well.

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I don't believe we do, especially if you are on Smart Retries

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Still thinking...

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If you haven't tested this yet, can you? Then provide the Subscription ID from your test?

runic hedge Apr 21, 2022, 4:13 PM

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Let's see

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I should have a few production examples on my side project's stripe account

fervent ravine Apr 21, 2022, 4:13 PM

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So now that I think about it.... this is impossible if you are using Smart Retries. Are you using Smart Retries or are you using a set schedule?

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I'm assuming you are canceling Subscriptions after their retries fail?

runic hedge Apr 21, 2022, 4:16 PM

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Here's a subscription id that failed a subscription update but is not cancelled yet sub_1KcuZ3IbnGMFSMeS231uGc11

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I am using smart retries

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And yes, sorry

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This is what our current configuration looks like

Screen_Shot_2022-04-21_at_12.19.08_PM.png

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So there's no way to know how many retries there's been already?

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Oh how many are left, rather.

fervent ravine Apr 21, 2022, 4:20 PM

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You can find that out by retrieving the subscription's latest_invoice and expanding the PaymentIntent and then looking at the count of charges for that PaymentIntent.

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But yeah, you won't know the timing here since Smart Retries are not going to fire on a specific schedule.

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You can assume that 3 weeks is the outer bound though?

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Does that solve for what you are looking for?

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What's the use-case that you need this info?

runic hedge Apr 21, 2022, 4:23 PM

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hmmm

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This is the banner I'm currently tasked with creating

Screen_Shot_2022-04-21_at_12.23.31_PM.png

fervent ravine Apr 21, 2022, 4:24 PM

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Gotcha... well in that case I would recommend changing it to "you have x amount of retries remaining which will take place within the next 3 weeks". Or something like that.

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Otherwise, you need to change from Smart Retries to set retry schedule

runic hedge Apr 21, 2022, 4:26 PM

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Alrightyyy

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Thanks for the context!!

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To the pm we go haha

#Swann-days-till-cancel