Mukesh Gupta-presentPaymentSheet-error | Stripe Developers | Page 1

tacit sand Apr 21, 2022, 3:40 PM

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Hello 👋
Can you provide more context here? Is there more information in the error log?

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@distant tangle Please keep the replies in this thread so that we can have all the information in one place

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2022-04-21 18:50:58.549068+0530 GOURMET VEGAS[8764:373215] LOG ANALYTICS: ["product_usage": ["PaymentSheet"], "plugin_type": "react-native", "ocr_type": "none", "app_name": "GOURMET VEGAS", "is_development": true, "bindings_version": "22.0.0", "device_type": "x86_64", "event": "mc_complete_init_customer", "publishable_key": "pk_test_51K3NexGlJ24ngKO7zl8yDwGPBLJj7AsckMUfmhrYRN9EYCXV6gb7ZMSRkMOcRiVo2gmj45nG2iYV6nv7uvIK5ccu0046bjgBnv", "os_version": "15.2", "install": "C", "pay_var": "legacy", "analytics_ua": "analytics.stripeios-1.0", "app_version": "4.5", "additional_info": [], "apple_pay_enabled": 1]
and after this logs initPaymentSheet is done and then presentPaymentSheet is called and there i get error and it is run time error saying fatal error

Stripe/FormSpecProvider.swift:13: Fatal error: Unexpectedly found nil while unwrapping an Optional value

distant tangle Apr 21, 2022, 3:41 PM

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2022-04-21 18:50:58.549068+0530 GOURMET VEGAS[8764:373215] LOG ANALYTICS: ["product_usage": ["PaymentSheet"], "plugin_type": "react-native", "ocr_type": "none", "app_name": "GOURMET VEGAS", "is_development": true, "bindings_version": "22.0.0", "device_type": "x86_64", "event": "mc_complete_init_customer", "publishable_key": "pk_test_51K3NexGlJ24ngKO7zl8yDwGPBLJj7AsckMUfmhrYRN9EYCXV6gb7ZMSRkMOcRiVo2gmj45nG2iYV6nv7uvIK5ccu0046bjgBnv", "os_version": "15.2", "install": "C", "pay_var": "legacy", "analytics_ua": "analytics.stripeios-1.0", "app_version": "4.5", "additional_info": [], "apple_pay_enabled": 1]
and after this logs initPaymentSheet is done and then presentPaymentSheet is called and there i get error and it is run time error saying fatal error

Stripe/FormSpecProvider.swift:13: Fatal error: Unexpectedly found nil while unwrapping an Optional value

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i am getting error for iOS

tacit sand Apr 21, 2022, 3:42 PM

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Okay let me take a look

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what version of react native are you running?

distant tangle Apr 21, 2022, 3:47 PM

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.61

tacit sand Apr 21, 2022, 3:48 PM

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Have you tried updating Stripe pod by running npx pod-install?

distant tangle Apr 21, 2022, 3:48 PM

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yes

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i did

tacit sand Apr 21, 2022, 3:49 PM

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The error basically suggests that you have form_spec.json file missing
Do you see it under Pods > Stripe > Resources folder?

distant tangle Apr 21, 2022, 3:49 PM

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yes

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it is thre

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any luck yet ?

candid bolt Apr 21, 2022, 4:00 PM

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Hi @distant tangle, @tacit sand had to step away. I'm catching up here, give me a moment.

distant tangle Apr 21, 2022, 4:01 PM

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ok

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and ?

candid bolt Apr 21, 2022, 4:07 PM

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Going to need a few minutes. There are other people and this isn't a simple error to troubleshoot.

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I'm also going to ask some colleagues who are more familiar with React Native than I am

distant tangle Apr 21, 2022, 4:08 PM

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ok

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any update please ?

candid bolt Apr 21, 2022, 4:17 PM

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Do you already have a Support ticket with us?

distant tangle Apr 21, 2022, 4:18 PM

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yes

candid bolt Apr 21, 2022, 4:18 PM

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And did you provide a full repo of your project in that ticket?

distant tangle Apr 21, 2022, 4:18 PM

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yes

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actually my client created ticket from his account

candid bolt Apr 21, 2022, 4:19 PM

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Okay in that case I will get my team to prioritize looking into it and getting you an answer back today. But that is going to be the best way for us to get to a resolution here. To reproduce the issue exactly and play with it. I don't have time to do that right this second as there are multiple other folks asking questions here as well. So I will ensure we get back to you on that support ticket within the next few hours.

distant tangle Apr 21, 2022, 4:20 PM

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okay

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will you be available in my morning ?

candid bolt Apr 21, 2022, 4:21 PM

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We are available 24/5

distant tangle Apr 21, 2022, 4:22 PM

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okay

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should i wait here?

candid bolt Apr 21, 2022, 4:25 PM

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No we will respond on your Support ticket.

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You can always pop back in to this channel if you have further questions.

distant tangle Apr 21, 2022, 4:26 PM

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but here i am chatting with diff account and ticket was created with diff account

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that is issue

candid bolt Apr 21, 2022, 4:26 PM

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Do you have access to the Support ticket?

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Can you have the person who wrote in on that Support ticket respond to it and ask to have your email added to the Support ticket?

distant tangle Apr 21, 2022, 4:27 PM

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ok

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let me ask

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so just put my email address there ?

candid bolt Apr 21, 2022, 4:33 PM

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Just have them respond to the most recent email saying "please include xyz@email.com on further correspondences for this ticket".

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Or something similar

distant tangle Apr 21, 2022, 4:35 PM

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thanks

candid bolt Apr 21, 2022, 4:38 PM

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Perfect, I see the ticket and I see the recent message. We will look more deeply into this in the next few hours. Thanks for your patience here.

#Mukesh Gupta-presentPaymentSheet-error