FasterThanFlash-connected-account-transfer | Stripe Developers | Page 1

balmy hamlet Apr 21, 2022, 10:09 AM

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Hey, what is a 'payout' in this context? You describe both transfers and payouts, but their both separate flows of funds

latent sonnet Apr 21, 2022, 11:11 AM

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@balmy hamlet I made a transaction, transferred some amount in connected account. But its not reflecting in the account.

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What could be the reason/?

balmy hamlet Apr 21, 2022, 11:16 AM

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Can you share an object ID? Maybe the transfer ID?

latent sonnet Apr 21, 2022, 11:28 AM

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@balmy hamlet py_1KqGBCDhNC5C60RDjvLb6wlz

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Sorry it took me a while to find the transaction

balmy hamlet Apr 21, 2022, 11:48 AM

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Ok, so it was a transfer to acct_1KqG57RexgmpqGNl

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So what does:

But its not reflecting in the account
actually mean?

latent sonnet Apr 21, 2022, 11:51 AM

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So i logged into my connected account and I can not see these funds in connected account

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Platform account says Transfers were made

balmy hamlet Apr 21, 2022, 11:58 AM

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I can not see these funds in connected account
Can you tell me where you're expecting to see them?

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To be clear, the transfer is the result of this destination charge: https://dashboard.stripe.com/test/logs/req_8u03i4xFr23EFq

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

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You should only expect US$2.00 on the connected account

latent sonnet Apr 21, 2022, 12:06 PM

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And where i can see $2 in connected account.

nova yacht Apr 21, 2022, 12:13 PM

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Hi! You created a Destination Charge with a $252 amount and a $2 application fee. So:

The platform account should get $2
The connected account should get $250

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If you login into the connected account (acct_1KqG57RexgmpqGNl) you will see the $252 - $2 = $250

latent sonnet Apr 21, 2022, 12:46 PM

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@nova yacht I'm logged in into my connected account. Where I can see the money?

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That's what I'm trying to figure out?

nova yacht Apr 21, 2022, 12:54 PM

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Log into your platform account (acct_1IMZSQDhNC5C60RD)
Search for your connected account (acct_1KqG57RexgmpqGNl)
Click on the "..." button and "log in as", now you are on the connected account
Click on the payment tab, and you will see the $252 payment I shared just above

latent sonnet Apr 21, 2022, 1:01 PM

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Perfect. Thanks @nova yacht

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May I ask one more question please?

nova yacht Apr 21, 2022, 1:03 PM

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Sure, what are your questions?

latent sonnet Apr 21, 2022, 1:05 PM

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Please check this "pi_3KqzY0DhNC5C60RD1J261wTj".

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status says - requires_confirmation

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Why I'm not able to make a successful charge here? I don't want any authentication.

hot valve Apr 21, 2022, 1:09 PM

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Checking in to that pi...

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Can you tell me a bit about how you set up that payment method?

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Like what test account number and what calls?

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I am not sure why that pi requires action at the moment but am looking in to it. That info may be helpful

latent sonnet Apr 21, 2022, 1:13 PM

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Sure

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I'm using new API by Stripe which allows bank transactions by payment intent

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Data used :
Bank Routing Number - 110000000
Account Number - 000123456789

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@hot valve

hot valve Apr 21, 2022, 1:30 PM

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Apologies, bouncing between a few threads for a bit. Thanks for the clarification. Looking in to why this payment required action

latent sonnet Apr 21, 2022, 1:36 PM

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No problem. pPlease take your time.

hot valve Apr 21, 2022, 1:37 PM

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Do you know if you used the microdeposit codes 32 or 45? Looks like that is what will trigger requires_action in test mode https://stripe.com/docs/payments/ach-debit/accept-a-payment?platform=web#test-microdeposit-amounts-and-descriptor-codes

Accept an ACH Direct Debit payment

Build a custom payment form or use Stripe Checkout to accept payments with ACH Direct Debit.

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Looking at your PI now...

latent sonnet Apr 21, 2022, 1:38 PM

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Let me try depositing the values as well.

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We have this disabled in our live account. Is it possible for you to remove the account validation?

hot valve Apr 21, 2022, 1:41 PM

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Looking in to this but I am not that familiar with this process. Which piece is the account validation that you are looking to disable?

latent sonnet Apr 21, 2022, 1:42 PM

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The one where we need to provide micro deposit codes - 32 and 45?

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We have this disabled in our live org.

hot valve Apr 21, 2022, 1:49 PM

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That setting should be possible in the same place in test mode. Is the option greyed out or something?

latent sonnet Apr 21, 2022, 1:54 PM

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@hot valve We got this disabled by raising a ticket. I don't think we have an option to disable this manually.

hot valve Apr 21, 2022, 2:05 PM

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Gotcha. I am unsure if that is possible in test mode. Did your experiment with depositing those values just now work?

latent sonnet Apr 21, 2022, 2:10 PM

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No. Depositing values require bank_account id

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Which we get in response body of token API.

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But in this case, we are directly creating customer without using token API

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So I'm looking into documentation

hot valve Apr 21, 2022, 2:26 PM

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Gotcha, thank you for the clarification. Looking in to this as well.

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Also asking colleagues about turning this off in test mode. Will get back to you on that.

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Can you send your account ID here?

latent sonnet Apr 21, 2022, 2:41 PM

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My account id is - acct_1IMZSQDhNC5C60RD

hot valve Apr 21, 2022, 2:43 PM

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Thank you

latent sonnet Apr 21, 2022, 2:44 PM

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Please let me know when you have an update.

hot valve Apr 21, 2022, 2:47 PM

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For the disabling validation, if support had to turn it off on your account in live, I think you will have to ask them to turn it off in test mode as well. Unfortunately I can't change account details and they will have better context on how to do that configuration.

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Though also as a workaround, you can use instant verification to skip the microdeposits in test mode https://stripe.com/docs/payments/ach-debit/accept-a-payment?platform=web#instant-only-verification

latent sonnet Apr 21, 2022, 3:00 PM

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We are using APIs

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not Stripe js

quasi prawn Apr 21, 2022, 3:01 PM

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Hello 👋
Stepping in for Pompey here, Not sure what you mean by

We are using APIs
not Stripe js
The link Pompey shared should have an example that uses the API

latent sonnet Apr 21, 2022, 3:13 PM

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Hey @quasi prawn

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Checking the link

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hey @quasi prawn

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I'm getting this error now - Payment method data is not allowed when payment_method_options[us_bank_account][verification_method]=instant is used.

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@dim flax Apologies for the tag, but can you help here? My shift is over 1 hour ago and I need to leave :((

quasi prawn Apr 21, 2022, 3:29 PM

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Seems like you're trying to create a payment method at the same time

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Do you have a request ID for this?

latent sonnet Apr 21, 2022, 3:29 PM

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yes

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req_PQZOdMfajJXuvW

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Payment method is created prior payment intent

quasi prawn Apr 21, 2022, 3:32 PM

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ah okay, seems like it doesn't like a payment_method . I haven't played around with this myself so pardon my hesitation but could you try taking out payment_method from the request?

latent sonnet Apr 21, 2022, 3:33 PM

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Then how would it charge without payment method?

quasi prawn Apr 21, 2022, 3:36 PM

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You'd pass the payment method in when you attempt to confirm the Payment Intent

#FasterThanFlash-connected-account-transfer