lukas-webhook | Stripe Developers | Page 1

still hazel Apr 21, 2022, 6:36 AM

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hi there, can you paste the PaymentIntent id here in text so that I can copy it to take a closer look?

keen bobcat Apr 21, 2022, 6:39 AM

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pi_3KqhjrFDlhF015OL1lWRBgiy

still hazel Apr 21, 2022, 6:45 AM

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can you share the event id in that screenshot too?

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i.e. evt_xxx

keen bobcat Apr 21, 2022, 7:03 AM

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evt_3KqhjrFDlhF015OL1JOj19Lg

still hazel Apr 21, 2022, 7:15 AM

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hmmm, i'm not seeing the same thing. Looking at your Dashboard, it was sent at the same timing

keen bobcat Apr 21, 2022, 7:25 AM

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Really? Can you show me what do you see? Because for me it shows a two hour difference between payment and the event

still hazel Apr 21, 2022, 7:47 AM

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ah okay, i know where you're seeing this difference now - you're viewing the event by logging in to the connected account's Dashboard. I don't know why this is happening off the top of my head. When you write in, can you share that you're viewing this from the connected account Dashboard?

keen bobcat Apr 21, 2022, 7:49 AM

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Ok. So will you or someone else look into it, or should I contact Stripe Support?

still hazel Apr 21, 2022, 7:50 AM

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If you can, please reach out to Stripe Support so that the relevant team can follow up on the conversation on the support ticket. Thank you!

keen bobcat Apr 21, 2022, 7:50 AM

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Ok, I will. Thanks

#lukas-webhook