#Sussu-question

1 messages · Page 1 of 1 (latest)

hoary saddle
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Hi there! No need to apologize! Ask your question in this thread.

pliant mason
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ok, thank you!
I am trying to add tax to my product, but when looking at the logs, it says that the tax is 0, even though I have stripe tax enabled. I was thinking, could I make a checkout using api? I have never used api before though

hoary saddle
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How are you creating payments currently if you aren't using the API?

pliant mason
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unfortunately I am not the one who set it up, so I do not know

hoary saddle
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Ah in that case I won't be much help here. You will want to talk to your developer about getting Stripe Tax set up on your account.

pliant mason
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stripe tax is on, but it isn't showing for some reason

hoary saddle
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Can you provide an example PaymentIntent I can look at?

pliant mason
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would it be:
pi_3KqfrhJ1AjbS0AbW1JpLfnsF

hoary saddle
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Yep taking a look

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Okay so that PaymentIntent was generated due to a Checkout Session being created, however the Session was never completed so no tax is going to be assessed.

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Have you tested with actually completing a Checkout Session?

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Oh also that Checkout Session does not have auto tax enabled

pliant mason
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no not yet
oh, that is weird that it's not enabled

hoary saddle
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But you still won't see any tax until the Session is actually completed.

pliant mason
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ahhh, thank you!
do I have to do an actual transaction, or is there a way to test it?

hoary saddle
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You can do this all in test mode

pliant mason
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thank you!
so i would do this via test mode and adding a new payment?
I'm not sure how to get the checkout in test mode

hoary saddle
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Yeah you really need to work with your developer on this.

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I can't really guide you through how to do this as it requires handling your code to get this set up.

pliant mason
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ahh ok, no worries