yandos666-connect payments | Stripe Developers | Page 1

shrewd heath Apr 20, 2022, 9:01 AM

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Hi, is this transfer not related to a customer purchase?

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could you please explain your use case in more depth? what initiates the transfer?

wary pulsar Apr 20, 2022, 9:04 AM

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Sure - the use of customer is probably a bit confusing

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so we have two types of users on our platform, event organisers and artists - both are required to sign up for express connect accounts

shrewd heath Apr 20, 2022, 9:05 AM

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A & B are your Connect Accounts right?

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ok

wary pulsar Apr 20, 2022, 9:06 AM

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event organisers sell tickets to the show, say $5k

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post show the artist wants to get paid from the $5k sitting in the organisers stripe account/funds

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can we as the platform initiate that transfer on behalf of the organiser and if so does it need to route through us

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we as the platform provide the ticketing solution for normal customers to purchase the tickets and money directly goes to the organisers connect accounts

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hope thats a bit clearer

shrewd heath Apr 20, 2022, 9:10 AM

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ok I have a better understanding of your use case now

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I still have one question

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how the customers (the tickets buyers) are paying the organizer? Are you using (as a platform) Direct Charges or Destination Charges?

wary pulsar Apr 20, 2022, 9:13 AM

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direct

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as we would prefer not to have the liability of destination charges

shrewd heath Apr 20, 2022, 9:17 AM

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I'm trying to find the best way to address your use case since there isn't a straight forward solution

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Custom Accounts can't send transfers to each other

wary pulsar Apr 20, 2022, 9:18 AM

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same for standard/express?

shrewd heath Apr 20, 2022, 9:19 AM

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yes

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I meant Connect not Custom

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my bad

wary pulsar Apr 20, 2022, 9:21 AM

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ok thats fine - instead we will get the organiser to register a card as well and the "transfer" can be card payment to us and then we make a transfer to the artist

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Just to confirm pre-auths are only valid for 7 days right?

shrewd heath Apr 20, 2022, 9:23 AM

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the thing is you could manage to do your use case with Account Debits https://stripe.com/docs/connect/account-debits

Debiting Express and Custom accounts

With Connect, your platform can directly debit the Stripe balance of an Express or Custom account.

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but this would mean that there will be an added Stripe fees for a transfer from your Account A to you that you as a platform would initiate and then you would send a transfer to Account B

wary pulsar Apr 20, 2022, 9:25 AM

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i guess this also only works if they have funds in their stripe accounts right?

shrewd heath Apr 20, 2022, 9:25 AM

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ok thats fine - instead we will get the organiser to register a card as well and the "transfer" can be card payment to us and then we make a transfer to the artist
This is a workaround if you don't want to implement Debit Accoutns

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i guess this also only works if they have funds in their stripe accounts right?
yes

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Just to confirm pre-auths are only valid for 7 days right?
Do you mean capture later? If so yes

wary pulsar Apr 20, 2022, 9:26 AM

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i'm thinking with auto payout schedule the money from the event will be in the organizers bank account and so debiting probably wont work for our use case

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appreciate you going through all the options though 🙌

shrewd heath Apr 20, 2022, 9:30 AM

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you're welcome, let me know if you need any more help

#yandos666-connect payments