jmontydesign | Stripe Developers | Page 1

tiny steeple Apr 20, 2022, 5:00 AM

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It's possible that it's fund on different balance

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let me take a quick look

arctic pelican Apr 20, 2022, 5:03 AM

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Looking our Stripe dashboard we have $150,000 in the account, but I get the error that there are insufficient funds: "You have insufficient funds in your Stripe account for this transfer. Your ACH balance is too low." What do you mean different balance?

tiny steeple Apr 20, 2022, 5:08 AM

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https://stripe.com/docs/api/balance/balance_retrieve

Stripe API reference – Retrieve balance – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

arctic pelican Apr 20, 2022, 5:08 AM

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In the dashobard under Balances USD Balance it stays $150,617.67.

tiny steeple Apr 20, 2022, 5:08 AM

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If you use this API what would it show you?

arctic pelican Apr 20, 2022, 5:09 AM

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I'll take a look.

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{
object: 'balance',
available: [ { amount: 15060982, currency: 'usd', source_types: [Object] } ],
connect_reserved: [ { amount: 25050, currency: 'usd' } ],
instant_available: [ { amount: 1000000, currency: 'usd', source_types: [Object] } ],
issuing: { available: [ [Object] ] },
livemode: true,
pending: [ { amount: 2329447, currency: 'usd', source_types: [Object] } ]
}

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retrieving the balance seems to show that there are sufficient funds. ???

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Any help???

tiny steeple Apr 20, 2022, 5:39 AM

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sorry, looking

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fmfm it looks normal

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What can you see inside the Object in available: [ { amount: 15060982, currency: 'usd', source_types: [Object] } ],?

arctic pelican Apr 20, 2022, 5:43 AM

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I'll take a look now.

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balance.issuing.available is [{"amount":0,"currency":"usd"}]

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... oh, I'll get teh source_types object, sorry.

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Here is the source_types object:

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[{"amount":15060982,"currency":"usd","source_types":{"bank_account":988,"card":15059994}}]

tiny steeple Apr 20, 2022, 5:55 AM

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Yeah so you can see there are 2 source type, right?

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Your transfer request is using " source_type: "bank_account","

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so 988 is not enough

arctic pelican Apr 20, 2022, 5:58 AM

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Looking at the dashboard how can I tell what the amount available for "card" vs "988"? I just see the balance of 150,000 that is available. The card balance seems to say 0, so I expect the rest to be available. Where is "988"?

tiny steeple Apr 20, 2022, 6:01 AM

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I agree it could be hard to see in the Dashboard. The API response did a better job

[{"amount":15060982,"currency":"usd","source_types":{"bank_account":988,"card":15059994}}]

arctic pelican Apr 20, 2022, 6:02 AM

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ahh, the bank_account amout is 988. and the card has the rest. ???

tiny steeple Apr 20, 2022, 6:02 AM

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Yeah

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I guess you could get the same result if using the Balance Report from Dashboard https://dashboard.stripe.com/test/reports/balance

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

arctic pelican Apr 20, 2022, 6:03 AM

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Is this shown in the dashboard?

tiny steeple Apr 20, 2022, 6:05 AM

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probably inside the Balance Report above

arctic pelican Apr 20, 2022, 6:06 AM

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I couldn't find that info there.

tiny steeple Apr 20, 2022, 6:08 AM

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um you're right, I just checked again and don't see it

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Sorry I only know it's on the response of the API

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It could be not available via Dashboard yet

arctic pelican Apr 20, 2022, 6:31 AM

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Ok, thanks.

#jmontydesign