Alexcantech | Stripe Developers | Page 1

limpid patrol Apr 19, 2022, 5:56 PM

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Starting a thread for you here!

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Copy pasting this: "How do you unblock a credit card?"

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Can you be more specific? Are you the one blocking the credit card? Or is this a block by Stripe?

tough zenith Apr 19, 2022, 5:57 PM

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the client tried their mastercard a few times and its not processing

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they reach their bank and the credit card is in good standing

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what am i missing?

limpid patrol Apr 19, 2022, 5:58 PM

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Do you have an example charge or payment ID for us to take a look?

tough zenith Apr 19, 2022, 5:58 PM

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limpid patrol Apr 19, 2022, 6:03 PM

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I took a look at the charge and it's not the card issuer declining the charge - it's us declining it based on the previous charge history. I'd suggest contacting support (https://support.stripe.com/contact) for more details and potentially getting this fixed

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