#炭寶-subscriptions

1 messages · Page 1 of 1 (latest)

polar shoal
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Hello! Can you give more detail on when your subscriptions will go from free to paid?

hallow plover
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Hi yes, some more context:

  • Our api version is 2014-05-19
  • We've tried to use prorate or proration_behavior

We have customers where they start with an account that has no monthly fees. They can gradually add more items to their subscription. We currently handle all proration in house (manually creating off-cycle invoices) because we have some business logic that must be taken care of and tracked ourselves. So when the add-on/upgrade happens, we should have already charged them manually and do not want Stripe to "double" charge them.

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For simplicity, even before they have any billable add-ons, we maintain a subscription for every account.

polar shoal
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Hmm.... I don't think there's a really good way to handle this - I believe using proration_behavior: none will get you part of the way there (by not generating the prorations when you move from free -> monthly), but the billing cycle anchor will still be reset

hidden prism
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Maybe something like cancelling their free subscription and then scheduling the paid subscription to start on the desired date.

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I'm currently using it for downgrades from a higher paid plan to a lower paid plan and it's working quite well.

polar shoal
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^^ yeah subscription schedules are a good option to look into - but it'll depend on what exact behavior you want. If you're okay with adding those additional items at the next cycle then schedules would be good, but if you need the stripe subscription to always match when the items were added then it may not be the best option

hallow plover
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okay thank you guys will try these options and report back if i need more help