Damian-applepay | Stripe Developers | Page 1

languid leaf Apr 19, 2022, 10:34 AM

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Hi! Can you share your account ID (acct_xxx)? It's at the top of this page: https://dashboard.stripe.com/settings/account

wind flicker Apr 19, 2022, 10:57 AM

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Hi acct_18vmtELK3ksSjRk1

languid leaf Apr 19, 2022, 11:13 AM

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Thanks! And could you share the request ID that generated the error you shared?

wind flicker Apr 19, 2022, 11:16 AM

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is this this one? req_U1SV0dbpj7rMaT

languid leaf Apr 19, 2022, 11:18 AM

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I can't find this request, did you copy/paste it correctly?

wind flicker Apr 19, 2022, 11:20 AM

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for sure I did, this is https://api.stripe.com/v1/apple_pay/sessions request
Date: Tue, 19 Apr 2022 11:15:23 GMT
request-id: req_U1SV0dbpj7rMaT

languid leaf Apr 19, 2022, 11:25 AM

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Strange, I cannot find it.
You shared with me a platform account ID. But I'm guessing you got the invalid_request_error when doing an API call on a connected account? Id so, can you share the connected account ID?

wind flicker Apr 19, 2022, 11:33 AM

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can you help me to find it please?

languid leaf Apr 19, 2022, 11:34 AM

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Here's how to find a request ID:

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https://support.stripe.com/questions/finding-the-id-for-an-api-request

stuck laurel Apr 19, 2022, 12:05 PM

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I think it's more that we don't log requests to that API in the tooling we use, unfortunately

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let's approach this a different way.

do you have a link to the page with the problem(should show the Apple Pay button that doesn't) so I can see it directly?
" On the production however we get an error: " where exactly are you seeing that?

wind flicker Apr 19, 2022, 12:10 PM

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I have a link, mysimplesocket.com/kztp you click continue and then after you enter your email and check the consents it unlocks the button for apple pay (ofc in safari browser)

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from the user's point of view, after filling this form and pressing this button this apple payment confirmation window appears but only to disappear

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and then also in the browser logs you can see this error

stuck laurel Apr 19, 2022, 12:16 PM

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ok, I see

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are you sure you verified the domain? You're using the public API key of your Stripe account u****y G.f.v.E. mbH in the code on that page, and that account doesn't have mysimplesocket.com registered. It has a staging-api... domain registered and that's it.

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note it is not acct_18vmtELK3ksSjRk1 (U*****y DES UK LTD )that you mentioned earlier.

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if you think you're using that ^^ account, you're not, you're using the public API key of a different Stripe account, so you probably mixed up your configuration.

wind flicker Apr 19, 2022, 12:20 PM

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if the domain was not confirmed then the button would not appear, I am sure the domain was verified correctly

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ok, I understand the difference in account ids

stuck laurel Apr 19, 2022, 12:22 PM

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the problem is what I said above, please check the configuration of your website and make sure you're using the right public key

wind flicker Apr 19, 2022, 1:05 PM

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Thanks! You're right, a difficult case to diagnose. Thanks a lot again and have a great day.

#Damian-applepay