zoom-refund | Stripe Developers | Page 1

strong furnace Apr 19, 2022, 1:37 AM

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hi there, would you be able to share your account id so that I can try to find your previous outreach to us? You can find your account id by logging in to https://dashboard.stripe.com/settings/account. It'll be in the upper right hand corner and looks like acct_123

bronze narwhal Apr 19, 2022, 1:40 AM

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I share the account with you?

strong furnace Apr 19, 2022, 1:41 AM

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can you paste the account id here? It'll have the prefix acct_

bronze narwhal Apr 19, 2022, 1:41 AM

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Can you give me Stripe's account manager email so I can contact them directly?

strong furnace Apr 19, 2022, 1:44 AM

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we aren't able to share direct email addresses but if you share your account id i'll be able to flag your account with the relevant team to look at

bronze narwhal Apr 19, 2022, 1:47 AM

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I don't have a one-on-one account manager

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I don't know who my manager is, can you help me find it by giving you the ID?

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😖

strong furnace Apr 19, 2022, 1:53 AM

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i can take a look if you share the account id

bronze narwhal Apr 19, 2022, 1:54 AM

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I think this is the only way at present, I will send you an ID, I hope someone can contact me, thank you

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acct_1K4047E5opSXzgP8

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Did you see it

strong furnace Apr 19, 2022, 2:04 AM

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yep, i've flagged it to the relevant team to look at and they'll get back to you as soon as they have an update

bronze narwhal Apr 19, 2022, 2:08 AM

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Thanks for helping me,

bronze narwhal Apr 19, 2022, 3:46 AM

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Can you provide me their phone number, I don't know when they will contact me, I'm anxiously waiting.

#zoom-refund