#jmontydesign - Insufficent Funds
1 messages · Page 1 of 1 (latest)
Hello! Can you give me the request ID showing the error you're seeing? Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request
req_dhCg5UCZOVRkPL
👋 taking a look now!
From a quick look at your account, it looks like the majority of those funds are in your bank_account balance and this transfer requests is looking at your card balance. If you want to change the balance source type you're using for the transfer you can set source_type in your transfer creation request to be bank_account
ugh. I set up auto-payments a couple months ago. We had meaning to be paying out using our bank account attached to our Platform account. Does that mean we were getting charged for card paymens for all of our payments over the last couple months?
If you've been using the same code to generate these transfers then yes, it's highly likely that you've been pulling from your card balance for them