kkkkkkkkkkkkkkkkkkkkkd-connect account | Stripe Developers | Page 1

white crown Apr 15, 2022, 9:05 AM

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Hi, could you try files: ['file_xxx'] and see whether it fixes the issue or not?

wise lodge Apr 15, 2022, 9:09 AM

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fixed, thanks!

white crown Apr 15, 2022, 9:09 AM

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let me know if you need any more help

wise lodge Apr 15, 2022, 9:15 AM

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Yes, one more question: this is in test mode. in this command I used the test bank account_number: '000999999991', routing_number: '110000000'. The file I uploaded is a random png. I thought this would satisfy the bank account verification document requirement but in the dashboard UI I am still seeing: "Please upload one or more documents to verify that the bank account listed matches the legal entity." Am i mistaken about how this works or does this message go away after some time?

white crown Apr 15, 2022, 9:17 AM

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where is your platform based?

wise lodge Apr 15, 2022, 9:18 AM

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US

white crown Apr 15, 2022, 9:19 AM

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could you provide a request id req_xxx?

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the verification is usually asynchronous

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but in test mode it happens almost instantly

wise lodge Apr 15, 2022, 9:24 AM

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No, its just something I see in the UI.

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I thought the file I included in the command above file_1KokqTIdeRq6Wv7shvTtG4TG would satisfy this requirement?

white crown Apr 15, 2022, 9:27 AM

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could you please give me the account id?

wise lodge Apr 15, 2022, 9:28 AM

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acct_1Kol8yRQNjmh0pF5

white crown Apr 15, 2022, 9:35 AM

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how did you create the Custom Account?

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via the API?

wise lodge Apr 15, 2022, 9:36 AM

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https://stripe.com/docs/api/accounts/create?lang=ruby

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yes

white crown Apr 15, 2022, 9:36 AM

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ok thanks, I'm taking a look

white crown Apr 15, 2022, 9:55 AM

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the testing bank account that you're using triggers the bank account ownership verification after a small delay

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