aidi-klarna | Stripe Developers | Page 1

icy aspen Apr 14, 2022, 8:33 PM

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Hi 👋 let's figure out where you currently are in the Klarna flow and then we'll try to get you unblocked.

Are you still working in test mode? And how are you accepting Klarna payments (Checkout, Stripe Elements, or another flow)?

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Hi @steel chasm, just wanted to see if you saw the thread that I started?

steel chasm Apr 14, 2022, 8:47 PM

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Hi Yes! I have the stripe woocomerce plugin and add klarna. My test orders worked, live orders all come in incomplete and never make it to klarna

quaint sinew Apr 14, 2022, 8:48 PM

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We'd recommend talking to WooCommerce since you use their third-party plugin

steel chasm Apr 14, 2022, 8:48 PM

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I see this error: code": "payment_intent_authentication_failure",
"doc_url": "https://stripe.com/docs/error-codes/payment-intent-authentication-failure",
"message": "The provided PaymentMethod has failed authentication. You can provide payment_method_data or a new PaymentMethod to attempt to fulfill this PaymentIntent again.",

quaint sinew Apr 14, 2022, 8:48 PM

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it's more a question for their company

steel chasm Apr 14, 2022, 8:48 PM

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I already reached out they say it's on stripes end

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klarna said the same

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How can I make sure my stripe account has SCA enabled?

quaint sinew Apr 14, 2022, 8:51 PM

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SCA should be unrelated to Klarna

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I'm sorry this Discord server is for developers asking questions about their own code. I'd recommend working with their support team directly

steel chasm Apr 14, 2022, 8:55 PM

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How can I get stripe live chat? I tried and wound up here

#aidi-klarna