#talker - Subscription

1 messages ยท Page 1 of 1 (latest)

rotund escarp
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Hi ๐Ÿ‘‹

lilac tree
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yes i seen this, we are migrating our current subscription platform to stripe. I don't think this doc meets our needs

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We were under the impression that stripe would email the customer to update the payment method

rotund escarp
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You can configure that in your Dashboard settings

lilac tree
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i am pretty sure we already configured that

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I think we already have that setting turned on, could verify which setting that is you are referring to . This is not the first time we are asking this question, we have been working through the problem per stripe support instructions. But so far have not found a solution.

rotund escarp
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What is not working?

lilac tree
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we schedule a subscription without a payment method. How do i collect the payment method for the customer?

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for example when we try to update the schedule from charge_automatcially to send_invoice we get the following error.

rotund escarp
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That is an improperly configured request to Subscription schedules, which is a different issue. As the error message says, you'll need to provide a days_until_due parameter in that update call

lilac tree
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yes it does

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except the only thing is that the subscription schedule endpoint does not appear to accept that parameter. The subscription endpoint does

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At least in the .net Nuget package daysuntildue does not exist in the subscriptionscheduleupdate options

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we got this to work with an active subscription without any problems, but on a scheduled subscription it appears at least with the .Net nuget pacakge that we are not able to schedule a subscription with update options to set the collection method to send_invoice

rotund escarp
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Can you send me the request ID for that request?

stark pebble