tz - promo codes | Stripe Developers | Page 1

proven wyvern Apr 14, 2022, 5:30 PM

#

HI 👋
Do you have a request ID I could investigate?

#

Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

void burrow Apr 14, 2022, 5:35 PM

#

hm... maybe this req_ZUOfdk7CjwkQVU

#

I don't see the failed request in developer logs for coupon validation

#

example issue

proven wyvern Apr 14, 2022, 5:40 PM

#

And this is a Checkout page you are directed to after clicking on a payment link, correct?

#

Can you share the request ID for the creation of that Payment Link?

void burrow Apr 14, 2022, 5:45 PM

#

yes it redirects from the payment link

#

one sec (btw thanks for helping!)

#

https://buy.stripe.com/test_9AQaGp0EVdm6gSs145

#

promotional code: FREE (promo_1KoVq6Lk12KqlBHFzNXEEvFK)

proven wyvern Apr 14, 2022, 5:50 PM

#

How are you creating the Promotion Code?

#

The key you are passing is how we generally use them in the API (behind the scenes). For customer facing you generally pass in the coupon string

#

https://stripe.com/docs/billing/subscriptions/coupons/codes#creating-promotion-codes

#

In the first example here, the Promo code would have an ID like the one you provided, but to use it in checkout the customer would enter ZQO00CcH

void burrow Apr 14, 2022, 5:53 PM

#

Created Promotion Code from the Coupon dashboard /test/coupons/FREE

#

Should I use the APIs instead?

proven wyvern Apr 14, 2022, 5:53 PM

#

Sorry I need the request ID, they start with req_XXXX

void burrow Apr 14, 2022, 5:53 PM

#

one sec

#

req_qg9LLzeNJEgzRK

proven wyvern Apr 14, 2022, 5:54 PM

#

Thanks

#

Okay so does the Coupon already exist? We call out that the Coupon record must exist first before it can be turned into a Promo Code:

To create a promotion code, specify an existing coupon and any restrictions (for example, limiting to a specific customer).

void burrow Apr 14, 2022, 5:57 PM

#

Yea tried creating new Promotion Codes from an existing Coupon. Still invalid

proven wyvern Apr 14, 2022, 6:00 PM

#

I think that is because this coupon would invalidate the Checkout session. We don't allow a $0 charge through Checkout AFAIK.

void burrow Apr 14, 2022, 6:04 PM

#

oh i see.. let me test that..

proven wyvern Apr 14, 2022, 6:05 PM

#

The minimum is usually $.50 (or whatever is equivalent in the currency used).

void burrow Apr 14, 2022, 6:06 PM

#

ok worked. Created a new Coupon for partial off.. then new Promotional code. Worked with same Payment link

#

I think this is solved then

#

thanks so much for helping

proven wyvern Apr 14, 2022, 6:08 PM

#

I'm glad you got it working 🎉
Happy to help 🙂

#tz - promo codes