LeLoupSeb - ask | Stripe Developers | Page 1

pine stream Apr 13, 2022, 11:07 PM

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Hi, sure -- how can we help?

gaunt ingot Apr 13, 2022, 11:09 PM

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why didn't i receive a payment on my account, knowing that it's my first try on stripe

pine stream Apr 13, 2022, 11:10 PM

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Can you provide an example? Where did the charge occur?

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May I have your Stripe account id so I can further investigate? It would be under your Profile in the Dashboard and should start with acct_

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This is a public channel so I deleted your PII information, email address.

gaunt ingot Apr 13, 2022, 11:18 PM

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oh i see , my bad

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but i can t find my stripe account address

pine stream Apr 13, 2022, 11:19 PM

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Hmm, are you able to see any payment ids? Or request ids in your Dashboard: https://support.stripe.com/questions/finding-the-id-for-an-api-request?

gaunt ingot Apr 13, 2022, 11:24 PM

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i see my id finally

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acct_1ImK7nLRc7YkNYFE

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sorry for the time

pine stream Apr 13, 2022, 11:25 PM

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no problem, give me a few moments please

gaunt ingot Apr 13, 2022, 11:27 PM

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yes sure

pine stream Apr 13, 2022, 11:31 PM

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Are you expecting this payment, pi_3Kgr4QLRc7YkNYFE0CKifECz?

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Or did you have other payments you expect to see there?

gaunt ingot Apr 13, 2022, 11:32 PM

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yes, i am waiting for this one

pine stream Apr 13, 2022, 11:35 PM

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I see. I wish I could help, but this chat is focused on developers and technical questions. Our support team will be able to assist you better than I can: https://support.stripe.com/contact on this payout.

gaunt ingot Apr 13, 2022, 11:36 PM

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! thanks you so mach

#LeLoupSeb - ask