Wookyyyyyyyy | Stripe Developers | Page 1

rose raft Apr 13, 2022, 5:40 PM

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Hello! What do you need help with?

topaz abyss Apr 13, 2022, 5:42 PM

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Hi, I have problem with stripe express checkout in normal tab (on browser) I don´t see the option apple pay but when I choose the incognito tab(on browser) its everything fine do you know something about that? maybe some advice how to fix that?

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Normal tab

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Incognito tab

rose raft Apr 13, 2022, 5:45 PM

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Do you mind sharing a site that I can try on my end? I want to confirm whether I can see it working for me, since I know I have an apple pay card that's set up

topaz abyss Apr 13, 2022, 5:45 PM

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https://justdeed.sk/

DEED

matejgleza

DEED - môžete nás nájsť aj na instagrame @justdeedd

DEED streetové dizajnové oblečenie Štýlové a jedinečné dizajny ako aj 100% kvalitný a pohodlný materiál.

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I try to find something about that on google but no one have same problem as me

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If you want I can share you a admin login for website

rose raft Apr 13, 2022, 5:49 PM

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No, an admin login shouldn't be necessary - but do you have your account ID handy so I can take a look at that?

topaz abyss Apr 13, 2022, 5:50 PM

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yes but wait sec I have to find that

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where I can find that?

rose raft Apr 13, 2022, 5:52 PM

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You should be able to find that at https://dashboard.stripe.com/settings/account - it should look like acct_xxx

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

topaz abyss Apr 13, 2022, 5:52 PM

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acct_1KAEmFBG18lCBRPz

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YOU see something ?

rose raft Apr 13, 2022, 6:08 PM

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I'm still looking - I think this has to do with the fact that you're using a plugin, but I'm not certain yet

topaz abyss Apr 13, 2022, 6:11 PM

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Oke its fine take time what you need ❤️

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I have everything up to date on site

topaz abyss Apr 13, 2022, 6:56 PM

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It’s works for android user

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But not for Apple user

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Users

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I just try that

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On android phone

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Are u here ? 😅

rose raft Apr 13, 2022, 7:09 PM

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Yeah - it's hard to test this out though since your site is using it's live keys

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I'm not seeing anything wrong with your setup, but I just want to check - did you at any point add your own apple pay domain verification through the dashboard?

umbral bane Apr 13, 2022, 7:11 PM

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Hey @topaz abyss
While we look into that, could you try loading this page on the device that you're testing and check if you're seeing an Apple Pay button that you can click on
https://stripe.com/docs/stripe-js/elements/payment-request-button

topaz abyss Apr 13, 2022, 7:13 PM

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umbral bane Apr 13, 2022, 7:14 PM

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Great, thanks for testing that out.
Are you able to interact with it? It'd confirm that the wallet on your device is configured correctly.

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also can you confirm following

but I just want to check - did you at any point add your own apple pay domain verification through the dashboard?

topaz abyss Apr 13, 2022, 7:28 PM

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No

umbral bane Apr 13, 2022, 7:34 PM

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We're not seeing anything out of the ordinary so far and since you're using a plugin, I'd recommend you talk to the plugin owner/support team first.

Since it is a third-party integration, we don't have any insights on how the plugin is configuring Apple Pay for your app in this case. Talking to them first would provide us more context to work with.

topaz abyss Apr 13, 2022, 7:38 PM

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Oke I will try contact them

#Wookyyyyyyyy