#jules - identity check
fiery cedar
What kind of identity check are you referring to? Is this the verification for onboarding a connect account, etc.?
sick kraken
This is for connect accounts. Basically we have users that will create their account with France or Luxemburg as their country of residence, who will then input an address in Belgium and receive an error (postal_code_invalid - individual[address][postal_code]) but I can't get this error using my testing environment, so I can't be sure that our way of handling it will be correct once in production
fiery cedar
So you are able to successfully create a test connect account in France with a Belgian address?
sick kraken
Yes
fiery cedar
Can you share that test account ID?
sick kraken
acct_1Ko5ZdQcQ1beSPXT
fiery cedar
Can you share the request in live mode where you got that error? postal_code_invalid - individual[address][postal_code]
fading vigil
Ack sorry coming back to this
I am able to produce a similar error in test mode for other accounts. If you make that same request in test mode it does not produce the same error?
sick kraken
No it just goes through without any issue
Oh actually reproducing this exact query with a French postal code and LU as a couintry is working sorry, there may be an issue with how FR postal codes are detected though, as "1000" isn't valid for France , and using an address in Brussels (postal code 1000 in BE) with a country set as "France" is creating the account
fading vigil
Ah so there may be a specific postal code validation edge case, thats possible.
sick kraken
Sorry for the inconvenience, I should probably have tested for more scenarios. If it's of any help, postal codes in France should always be 5 digit, and can start with an 0
Thank you, bye 🙂
fading vigil
No problem! thanks for sharing unexpected results 🙂