Aruljothi-bank statement with Apple pay | Stripe Developers | Page 1

blazing pilot Apr 13, 2022, 8:19 AM

#

Hi, how are you creating the payment? Are you using Payment Intents, Checkout Sessions, etc...

swift dawn Apr 13, 2022, 8:22 AM

#

payment intent checkout

#

and \Stripe\Charge

blazing pilot Apr 13, 2022, 8:23 AM

#

could you share a Payment Intent Id pi_xxx or Charge Id ch_xxx?

swift dawn Apr 13, 2022, 8:23 AM

#

one moment

blazing pilot Apr 13, 2022, 8:23 AM

#

tyt

swift dawn Apr 13, 2022, 8:24 AM

#

"id": "pi_3KYYpsIX5abeNCfA0syjGTlg",

#

"id": "ch_3KkxYYIX5abeNCfA0oNSzc4l",

blazing pilot Apr 13, 2022, 8:25 AM

#

thx

#

I'll take a look

#

the Ids you shared come from a card payment

#

Is this the case of your screenshot?

#

Is the screenshot from a customer(payment) or from a merchant(payout)?

swift dawn Apr 13, 2022, 8:33 AM

#

merchant payout

#

screenshot is given by bank statement of my customer

#

cus_LRrHWEXX1jPoEV

#

ch_3KkxYYIX5abeNCfA0oNSzc4l

blazing pilot Apr 13, 2022, 8:37 AM

#

are they using Apple Pay or Card payment?

swift dawn Apr 13, 2022, 8:39 AM

#

applepay

#

and card payment

#

this is applepay payment

blazing pilot Apr 13, 2022, 8:39 AM

#

the Payment Intent and the Charge Ids you gave are not the ones relative to that screenshot

#

ch_3KkxYYIX5abeNCfA0oNSzc4l this charge is paid by card

#

not Apple Pay

swift dawn Apr 13, 2022, 8:44 AM

#

okay

#

how to add the customer full name as bank descrption and refernce to the donations

blazing pilot Apr 13, 2022, 8:46 AM

#

just to make a couple of things clear

#

are you the donation platform?

#

and you have a customer that are receiving donations?

#

or are you receiving the donations from the customer?

swift dawn Apr 13, 2022, 8:48 AM

#

yes receiving the donations from the customer

#

are you the donation platform -yes

#

https://dhyanfoundation.org.uk/donate/

#

I am developer

#

this is my client site :

#

https://dhyanfoundation.org.uk/donate/

blazing pilot Apr 13, 2022, 8:50 AM

#

Ok thanks for the clarification

#

one more thing

swift dawn Apr 13, 2022, 8:50 AM

#

we added the Applepay directdebit and credit card payment s

blazing pilot Apr 13, 2022, 8:50 AM

#

the screenshot is from your foundation bank account?

swift dawn Apr 13, 2022, 8:50 AM

#

yes

blazing pilot Apr 13, 2022, 8:51 AM

#

ok so basically what you have in your screenshot it's called a payout

swift dawn Apr 13, 2022, 8:52 AM

#

okay

blazing pilot Apr 13, 2022, 8:53 AM

#

you as merchant receive payments from your customers that goes to your Stripe Balance. Every period of time (usually once a week) you will get a transfer to your bank account with the available balance

#

So this will contain multiple donations

swift dawn Apr 13, 2022, 8:55 AM

#

okay

#

so not possible to change the reference and descrptions

blazing pilot Apr 13, 2022, 8:56 AM

#

you can't change it dynamically

#

but we can set the statement descriptor that gets sent to your bank account when you receive a payout from Stripe. While we're happy to update this information for you on our end, what your bank does with this information, and what will actually get displayed on your statement with your payouts will be up to your bank

swift dawn Apr 13, 2022, 8:58 AM

#

where to update this

blazing pilot Apr 13, 2022, 8:59 AM

#

we would have to do it for you

swift dawn Apr 13, 2022, 9:00 AM

#

oh ok

#

i will ask my client what descrption to set

#

and infrom

#

i am back in 15 mint

blazing pilot Apr 13, 2022, 9:01 AM

#

it's better to contact support with your request since this is not a dev-help question

#

https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

#Aruljothi-bank statement with Apple pay