#elefint - MOTO

1 messages · Page 1 of 1 (latest)

rocky grove
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Checking in to that parameter but yes that sounds like you may need to have your account activated for this

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Yes, that should be the way that you set that setting. If our gateway doesn't recognize that parameter, it is likely because of your account setup.

lofty turtle
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Brilliant Pompey, I will inform the client

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Thanks for your help 🙂

rocky grove
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They can reach out to our support about this https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

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(if that isn't where you were already going to direct them)

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Always happy to help!