#svoop-klarna
1 messages · Page 1 of 1 (latest)
it means that the end-customer didn't authenticate the payment in the Klarna interface basically.
i.e. you redirected them to Klarna, or showed the Klarna popup in your page, and the customer interacted with that interface and ended up not completing the payment or cancelling it etc
Also, does Stripe apply max amounts per payment method and if so, are those listed somewhere? Thanks for your help!
https://stripe.com/docs/currencies#minimum-and-maximum-charge-amounts is the closest thing, but as you are probably hinting at, some payment methods might have certain limits or have weekly volume limits, and unfortunately we don't have a central place that's documented, but generally it's mentioned in the docs page for the specific payment method, or you'd discover it by testing a scenario in the test mode API.
if you find you're hitting some kind of limit it's best to reach out to our support team as there are usually increases we can make after reviewing your account/needs