#Chhay-email

1 messages · Page 1 of 1 (latest)

quick pagoda
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Hi! Can you clarify what is "upcoming expire product"?

high gust
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Currently, I met this business requirement.

**Subscription **
10$ per month,
30$ per 3 months,
60$ per 6 months,
120$ per 12 months,

It's one-time purchase, no recurring, no cancelling, no auto renewal.

But we need to remind the customer via the email that their purchased package nearly expire.

quick pagoda
#

Is my understanding below correct?
You want to make recurring payments every month, but you are not using Stripe subscriptions. And you would like to send an email reminder when the subscription is about to expire (and needs to be renewed).

high gust
#

Yes, sir

quick pagoda
#

Got it! Since you are not using Stripe subscription, then Stripe won't be sending any emails. That's something that you'll have to manage on your own.

high gust
#

I see... Anyway, do you have some advices or guideline or tutorial how to handle those things? Ex: how do we know if the product is going to expire? how do prevent user from access the application resources when they expired?

Thank you so much 🙏 , sir!