#b.v-payment-retries

1 messages · Page 1 of 1 (latest)

tulip epoch
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Hi 👋 are you referring to our payment retry functionality for failed subscription payments?

fast hamlet
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It will be a one-time payment. I'll generate invoice through stripe sdk and only payment option will be ach_debit. So there will be no subscription

tulip epoch
fast hamlet
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Alright. And these settings are only applied if I use Invoice Plus? And one more question. Lets say customer tries to pay through ach_debit and some failure occurred will that invoice payment link still be active and can the customer enter new bank account details and attempt new payment?

tulip epoch
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Correct, those settings are only available if you're using Invoicing Plus. I think the payment link remains active as long as the invoice hasn't been closed (paid, voided, etc) but am not 100% certain on that. You should be able to use some of our test ACH data to create a failed payment and confirm though:
https://stripe.com/docs/payments/ach-debit/accept-a-payment?platform=web#test-account-numbers

Build a custom payment form or use Stripe Checkout to accept payments with ACH Direct Debit.

fast hamlet
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Great, i'll give it a go. Thanks