TAndre-refund | Stripe Developers | Page 1

willow lichen Apr 11, 2022, 8:50 AM

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Hi! You should listen to both charge.refunded and charge.refund.updated. You can learn more about this here: https://stripe.com/docs/testing#refunds

lucid oyster Apr 11, 2022, 8:57 AM

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thanks, and when charge.refund.updated event triggers in test mode? I created refund on Apr 6, 2022, 12:24 PM but its still in pending status

willow lichen Apr 11, 2022, 9:05 AM

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Can you share the refund ID (re_xxx)?

lucid oyster Apr 11, 2022, 9:12 AM

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pyr_1KlcavKxAGDoH7aQkFFyRCyZ

charge.refunded event - evt_3KlcPEKxAGDoH7aQ2PGjFeNP

willow lichen Apr 11, 2022, 9:19 AM

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Thanks! Give me a few minutes to look into this.

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Actually you have a negative available balance on your Stripe account.

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So it's expected that the refund is in a pending state.

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You need to have enough available balance to cover the refund.

lucid oyster Apr 11, 2022, 9:39 AM

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oh, it was deposited yesterday. So how often charge.refund.updated event will send after the refund was initing?

willow lichen Apr 11, 2022, 9:54 AM

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I'm looking into this (sorry for the delay)

willow lichen Apr 11, 2022, 10:10 AM

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So actually I'm not sure what is going on here, sorry.

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I would recommend to ask that question to Stripe support directly who will have more tiem to investiguate this issue: https://support.stripe.com/?contact=true
Make sure to include all relevant IDs, and mention that this is a refund for an ACH payment.

#TAndre-refund