phonicuk-disputes

[vital nacelle]

Hey, the status is from the perspective of the Stripe merchant

[slender torrent]

Thanks, is there a 'under review' status of any kind that I should be aware of? Customer has submitted a dispute, our system provides fulfilment and use evidence, and presumably there's some process that it goes through - or do I simply assume an implicit 'under review' state once I've submitted evidence?

[vital nacelle]

This is all outlined here: https://stripe.com/docs/disputes/responding

[slender torrent]

righto, ta!

[vital nacelle]

Specifically: https://stripe.com/docs/disputes/responding#inquiries-and-retrievals

[slender torrent]

Is there any way to get the customer IP address that a payment/checkout was performed from? I can see it in the dashboard but not in the API

[vital nacelle]

That's not surfaced via the API, no