#gecko-Payment

1 messages · Page 1 of 1 (latest)

long panther
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Hi there, how can I help?

verbal lion
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hi Jack

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in my mobile app, it shows payments from customers as pi_XXXXX

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if I look on the web portal, at my payments, I also see a pi_XXXXX for each transaction

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when I export this list from that location, I don't get pi_XXXXX

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I get ch_XXX, po_XXXX, cus_XXX, and pm_XXX

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none of the XXX's correspond to the pi_XXX...so what am I supposed to map to understand the transaction ID that I and a customer would both see?

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i'm assuming pi is payment intent

long panther
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Yup you can consider the paymentIntent ID (e.g., pi_xxxX) as a transaction ID, but it should transparent to your cusotmers.

verbal lion
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but if I export the data, a pi_XXX doesn't appear...so if I'm trying to reconcile, how do I map these?

long panther
verbal lion
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in my endpoint I see I can get payment_intent from the session...which si the pi_XXX

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there's an export button there

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in this view, the column header is 'description', and the pi_XXX is under that column, but it never appears in the .CSV export

long panther
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I see, and here's solution

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when you export, you can choose all columns so that you can export all data including the payment intent ID

verbal lion
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perfect thanks

long panther
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welcome!