#adityajaiz-payouts
floral thistle
Yes, I am in connect.
I have created account but unable to figure out how to payout money to that connected account?
charred mantle
Well in most cases payouts are handled automatically, determined by the schedule on the account: https://stripe.com/docs/connect/manage-payout-schedule
floral thistle
Can we payout manually? Instant?
charred mantle
You can manage payoiuts manually, yes: https://stripe.com/docs/connect/manual-payouts
floral thistle
Do I need to add balance first to that account?
My Use case is:
I take payment from customer 1 and it sits into our stripe account.
Once customer 1 is happy then he hit confirm button then we send payout by excluding our commission to service provider(i.e customer 2)
charred mantle
Yep the account will need a positive available balance for the payout to succeed (otherwise the API call will error accordingly)
floral thistle
Ok, Thank you man.
Can you please send how to add balance to that account?
charred mantle
Are you in test mode?
floral thistle
Yes curently
charred mantle
Then you should accumlate a balance on the account with some payments using this test card: 4000000000000077
floral thistle
I am getting this error, pls guide
charred mantle
Are you an Indian platform?
floral thistle
I am an Indian dev for the Australia-based company.
But our transaction will be all Aus, Uk and US.
charred mantle
Can you share your account ID?
floral thistle
Test account ID: acct_1KlrE12aMWZYVzEA
charred mantle
And the platform ID?
floral thistle
Where can I get the platform ID?
charred mantle
But yeah, generally the accounts need to be in the same region/country for the transfers to work:
Stripe supports separate charges and transfers in the following regions: Australia, Brazil, Canada, Europe, Japan, Malaysia, New Zealand, Singapore, and the US. Separate charges and transfers are supported if both your platform and the connected account are in the same region (for example, both in Australia). For cross-region support, see the cross-border transfers docs.
https://stripe.com/docs/connect/charges-transfers
floral thistle
What if there is a balance in account and I want to remove the balance from their account to our company account?
charred mantle
floral thistle
Thank you, helpful.
Once we do payout how much time does it takes?
and, What's the best practice to test with real bank accounts?
API for- Adding balance to account from stripe balance?
charred mantle
What's the best practice to test with real bank accounts?
You don't test in live mode
Once we do payout how much time does it takes?
It depends: https://stripe.com/docs/payouts#standard-payout-timing
Adding balance to account from stripe balance?
Not sure I understand
floral thistle
I need to add a balance into the customer account from my main stripe balance account?
This one to Account balance
charred mantle
That's what a transfer is. But as explained, you can't do cross-border transfers without additional capabilities: https://stripe.com/docs/connect/account-capabilities#transfers-cross-border
