davidjb99 - Checkout | Stripe Developers | Page 1

merry steeple Apr 6, 2022, 11:59 PM

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brave bridge Apr 7, 2022, 12:00 AM

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this is an example if it helps https://dashboard.stripe.com/test/customers/cus_LSdfCqj04FZvR0

gentle dune Apr 7, 2022, 12:00 AM

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looking

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@brave bridge that customer's subscription has a quantity of 8 now not 4

brave bridge Apr 7, 2022, 12:02 AM

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yeah sorry my example is somewhat different

gentle dune Apr 7, 2022, 12:02 AM

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Just to clarify upgrade/downgrade by default happens immediately

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when you pay $100 for 5 seats and then go down to 4 we immediately credit you back for the overpayment and it goes in the customer's credit balance for future payments

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If you want the 5 seats to stay valid until the end of the period then you have to use SubscriptionSchedules

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You want to start by reading https://stripe.com/docs/billing/subscriptions/upgrade-downgrade

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and then https://stripe.com/docs/billing/subscriptions/subscription-schedules

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you also seem to use the Customer Portal. This doesn't support "defer updates to the end of the period today" it's always an immediate upgrade/downgrade

brave bridge Apr 7, 2022, 12:05 AM

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yes I've read these, I'm using teh prebuild stripe portal so I don't think schedules are supported? I have it set to always_invoice which I thought would correctly work.

gentle dune Apr 7, 2022, 12:07 AM

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it does correctly work and does what I described

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it doesn't do what you described at step #3

brave bridge Apr 7, 2022, 12:10 AM

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ah I see it's applying a credit balanceat step 3 right?

gentle dune Apr 7, 2022, 12:12 AM

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correct

brave bridge Apr 7, 2022, 12:15 AM

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I can see what the problem is now, it would be helpful if the Checkout supported SubscriptionSchedules, I guess you will add this one day. Thanks for your assiatance.

#davidjb99 - Checkout