#judemolloy - cancellation policy

1 messages · Page 1 of 1 (latest)

full turtle
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Hey there, what exactly do you mean by this? What kind of result are you hoping to achieve?

neat acorn
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i would like it so that if someone who has a recurring bill (like a membership) on my web app that if they want to cancel the billing will take place for one more cycle. its monthly billing so it would be like a 30 day (month) cancellation policy if that makes sense?

full turtle
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Gotcha, in that case you can use cancel_at to set an arbitrary cancellation time, or cancel_at_period_end to set the subscription to cancel at the end of the current period, based on what you need
https://stripe.com/docs/api/subscriptions/update#update_subscription-cancel_at_period_end
https://stripe.com/docs/api/subscriptions/update#update_subscription-cancel_at

Stripe API reference – Update a subscription – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

neat acorn
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so that would let me bill them once more after they cancel?

full turtle
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Depends on what you set! The cancel at would continue to invoice until the cancel date you sent, using period end would cancel without any further invoicing.

neat acorn
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oh okay i see so i could set it to cancel sometime after the next billing cycle for that customer and get the behaviour i wanted

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thanks very much for your help

full turtle
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NP!