#talker-sub-schedule

1 messages ยท Page 1 of 1 (latest)

peak valve
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Hi there! Sure, you would want to use multiple phases in your Sub Schedule for each part you mentioned above.

kind chasm
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ok, currently I have this with a single phase and set the start date, but set the collection method to charge_automatically to use the customers default payment method. This would be for a 1 year subscription paid in advance.

hushed kiln
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Hi ๐Ÿ‘‹ I'm stepping in for @peak valve

kind chasm
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Hi Snufkin

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any chance you would be able to point me in the right direction to get this yearly subscription setup so that it bills the customer on November 15

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November 15, of the prior subcription year!

hushed kiln
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Okay so you want to bill on 2022-11-15 for a subscription that won't start until 2023

kind chasm
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yes

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i been trying to figure it out from reading the stripe api docs, but i been spinning my wheels a bit

hushed kiln
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Hmmm... okay so your billing occuers ever Nov 15 but the service is for the following calendar year?

kind chasm
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yes

hushed kiln
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So the billing cycle is every Nov 15., you just need to indicate the service is annual... ๐Ÿค”

kind chasm
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yes, the service is annual. they always do the renewals on Nov 15 so that everyone is paid ahead of time.

hushed kiln
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Okay I confirmed with my colleagues and unfortunately we don't have a way to accomplish this presently. Its a feature request I can pass along to the team.

hushed kiln
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Okay I have requested this feature with our team. I cannot say whether it will get developed or when it will be available but the request is made.