#Ultra-Wordpress

1 messages · Page 1 of 1 (latest)

eternal yacht
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Hi there! What error are you seeing specifically?

proper ember
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"Payment authorization failed."

eternal yacht
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Do you have a screenshot of the error or a request ID in Stripe for the error? I'm pretty sure this is being generated by Wordpress...

proper ember
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This is the error in the Order. Its in German, i dont know if u can translate it properly.

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pi_3Kj1lzFvzMVTYMjB1ThrgHYs thats the id in stripe

eternal yacht
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Thanks. It looks like that Klarna payment failed authentication by the customer.

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I'm not seeing anything wrong here integration-wise as far as I can tell.

proper ember
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Hm okay, it happened to times now. But thanks for your help. I try it out for the next days. Looking if its working.

eternal yacht
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Sounds good. If it keeps happening, I'd recommend writing into our Support team with full details about what is occurring!