alok - subscription | Stripe Developers | Page 1

coarse quarry Apr 5, 2022, 6:55 AM

#

hi there, can you share more about what you're updating about/for a subscription tier?

proud lantern Apr 5, 2022, 6:57 AM

#

We have a free plan, non-metered and then a metered growth plan with graduated tiers.

#

Basically, I want to switch between those two plans and not have both subscriptions ongoing at the same time. Especially if we add a third tier e.g. enterprise.

coarse quarry Apr 5, 2022, 7:01 AM

#

switch between non-metered and a metered growth plan with graduated tiers?

proud lantern Apr 5, 2022, 7:02 AM

#

yes, switch from a non-metered free plan, to a metered growth plan with graduated tiers

coarse quarry Apr 5, 2022, 7:06 AM

#

i think it's really up to you whether you want to define another Product/Price for it.

Theoretically, if it's still the same Product, but you are just offering different pricing for it then i would say just create a new Price.

The more important point here is that you can't only rely on the Checkout Session to do what you want.

#

A Checkout Session would only allow the customer to create a new Subscription

proud lantern Apr 5, 2022, 7:07 AM

#

Even if it's just a new price within the same product?

coarse quarry Apr 5, 2022, 7:08 AM

#

yep, even if it's just a new price within the same product

proud lantern Apr 5, 2022, 7:09 AM

#

So I would have to use a webhook to subsequently cancel the old subscription?

coarse quarry Apr 5, 2022, 7:10 AM

#

yes, that would be what i would do

proud lantern Apr 5, 2022, 7:14 AM

#

In the past, I had used elements and the APIs to retrieve the existing subscription and update it with a different plan id (I guess price id would be the recommended way now). Would you suggest sticking with this approach as it reduces the reliance on messaging?

coarse quarry Apr 5, 2022, 7:21 AM

#

i think updating the subscription with a different plan with a new Price would be more intuitive.

proud lantern Apr 5, 2022, 7:25 AM

#

Noted, thanks Alex.

#

Sorry, a related question - I'm going to use the customer billing portal to manage payment info and view historical invoices. I can't see the payment methods in the test portal. Is this expected?

#

I can see the test card in the checkout sessions

coarse quarry Apr 5, 2022, 7:38 AM

#

do you have a subscription on the customer already for whom you're creating the portal session for?

proud lantern Apr 5, 2022, 7:39 AM

#

yes

#

In the stripe test dashboard the payment method does show up

#

along with the subscriptions

coarse quarry Apr 5, 2022, 7:41 AM

#

can you share the request id, i'll take a look at that

proud lantern Apr 5, 2022, 7:43 AM

#

bps_1Kl72xCSF9QEDiwpvRrFUOM3

coarse quarry Apr 5, 2022, 7:50 AM

#

i think if you toggle the setting to enable customers to update their payment methods, the payment method should then show in the billing portal : https://dashboard.stripe.com/test/settings/billing/portal

#alok - subscription