civo-connect | Stripe Developers | Page 1

cursive pawn Apr 5, 2022, 1:44 AM

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verbal badge Apr 5, 2022, 1:50 AM

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cursive pawn Apr 5, 2022, 1:55 AM

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hey there civo, you're mentioning that the balance sits in the connected account but doesn't show in the store's main Dashboard? Can you share the connected account's id? the account id looks like acct_123

verbal badge Apr 5, 2022, 2:08 AM

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acct_1KiAFdHj9fEXnLSl - primary Store account
acct_1Kkee64E7WGS3gmb - connect store account

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acct_1Kd81KKy3VRYM8jW - this is the main account that uses the API to make paymentintents

cursive pawn Apr 5, 2022, 2:18 AM

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when you say Now the balance sits in connect but doesnt show in the store's main dashboard - which store's (account id) main dashboard are you referring to?

verbal badge Apr 5, 2022, 2:25 AM

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acct_1KiAFdHj9fEXnLSl

cursive pawn Apr 5, 2022, 2:31 AM

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alright, so the account which you would see the application fee in, would actually be acct_1Kd81KKy3VRYM8jW which you used to create PaymentIntents

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https://dashboard.stripe.com/connect/application_fees - make sure you're logged in to acct_1Kd81KKy3VRYM8jW and you'll be able to see the application fee from acct_1Kkee64E7WGS3gmb

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does this answer your question

verbal badge Apr 5, 2022, 2:44 AM

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let me see if I can draw what im after 🙂

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the balance in acct_1Kkee64E7WGS3gmb is correct from the application fee

but I was hoping acct_1KiAFdHj9fEXnLSl and acct_1Kkee64E7WGS3gmb would be linked/paired and have the same shared balance

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because the next step of my development is to charge Hey Bianca ADL West 1 a driver fee (which is seperate to the application fee)

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which would be through another account acct_1Ki98bHktOV1MJuh

cursive pawn Apr 5, 2022, 2:55 AM

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hmmmm, gimme a while to try and wrap my mind around this

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maybe lets take a step back, can you explain how your business works?

verbal badge Apr 5, 2022, 3:06 AM

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we make pizza, sell it through an app for on demand delivery and pickup (just like any other pizza shop)

We pay our drivers like ubereats or lyft - they get paid per delivery

each kitchen is their own business - think of the app like ubereats (software company takes a % - used as the application fee in stripe)

The remaining balance goes to the kitchen

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cursive pawn Apr 5, 2022, 3:07 AM

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where does the "service company" come in? are they the kitchen?

verbal badge Apr 5, 2022, 3:08 AM

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no - the kitchen pays the service company for the delivery. The service company then pays the driver

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maybe if I explain it like this:

If I was lyft

Lyft app takes the booking and charges the customer

From that fee, lyft takes its cut
The customer then pays the driver

trying to do that seamlessly

I could just do it in the application fee and transfer to driver or service company from Hey Bianca but we want to track in our accounting system what are delivery fees vs application fees

cursive pawn Apr 5, 2022, 3:16 AM

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i think i'm confused because you mentioned previously that you are paying your own drivers, but at the same time, the kitchen is also paying the service company for the delivery

verbal badge Apr 5, 2022, 3:16 AM

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this is ideally how i'd like stripe connect to work

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cursive pawn Apr 5, 2022, 3:19 AM

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the above diagram isn't quite possible

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so to explain - most users would make bianca and the service company in your diagram as one entity - the ADL accounts and drivers would be the connected accounts

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so you as Hey Bianca, would control the amounts to be transferred to the kitchen and the drivers using separate charges and transfers e.g. https://stripe.com/docs/connect/charges-transfers

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to explain why that diagram isn't quite possible - each connected account, can only be connected to one platform.

verbal badge Apr 5, 2022, 3:22 AM

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thought that may be the case 🙂

cursive pawn Apr 5, 2022, 3:22 AM

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if you want the flow to be like that diagram - you would need to have each ADL kitchen be a Customer of the Service company

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but in any case, the ADL kitchen wouldn't be able to share the balance of their Stripe account between Hey Bianca and the Service Company

verbal badge Apr 5, 2022, 3:25 AM

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but the balance for the connected kitchen doesnt transfer to the main stripe account for that kitchen right?

I may have setup my accounts incorrectly - I created all of the kitchens using the new account in dashboard then used api to create connect accounts and used my already existing kitchen accounts to fill in the connect account form. Which created a new account (see HB ADL-W-1 (Connect) vs HB ADL-WEST-1)

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cursive pawn Apr 5, 2022, 3:33 AM

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i think you're expecting that acct_1KiAFdHj9fEXnLSl - primary Store account and acct_1Kkee64E7WGS3gmb - connect store account share the same balance?

verbal badge Apr 5, 2022, 4:23 AM

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yeah thats what I was expecting

#civo-connect