#stripe_connect_platform-customer-portal

1 messages · Page 1 of 1 (latest)

brave garnet
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Hi 👋 could you clarify a bit more on what you're trying to accomplish?

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Alright, just to make sure I undersatnd, you're trying to confirm if it's possible to create a Customer Portal session for a customer that belongs to one of your Custom Connected Accounts?

bleak sparrow
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basically yes

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but technically not exactly

brave garnet
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I believe so, but was just about to run a test, just wanted to make sure I knew what to test before dedicating time to it.

bleak sparrow
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sure. thank you

brave garnet
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Yes you can create a portal session for a Customer on a Custom connected account, you'll either need to first access their Stripe dashboard and configure the account's cusotmer portal settings or create a portal configuration via the API and use that when creating the portal session.

bleak sparrow
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OK, yay. Can the platform that created the Custom account give another Stripe account access to make the API call? We are an extension/platform as well.

brave garnet
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No, when a Custom connected account is created it belongs to the platform account that created it, and that is the only account that can interact with it.

bleak sparrow
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Ah, OK. Thank you so much. We will keep working on this. It might be that we make an API call to Foobarify and then they make the API call to Stripe or something. ???? Sooo much more complicated than standard accounts but Foobarify wants to do it this way. Sigh.

brave garnet