#sai_rez
orchid hornet
basically for whatever reason, the request to void the invoice marked it as uncollectible https://dashboard.stripe.com/logs/req_yDh25qcMLQHeJA
before that point, the invoice was open
delicate solar
So voiding the latest draft invoice for that customer marked the next open invoice as uncollectible?
orchid hornet
hmm not sure I would draw that conclusion.
all I see is, there was an open(not draft) invoice, and when you called the API to void that invoice, it became uncollectible, for some reason
looks like it was an invoice where all automatic payment attempts had failed in January of last year. It was left open since then(your settings on https://dashboard.stripe.com/settings/billing/automatic are probably set that way for "Invoice status
If all retries for a payment fail," or were set that way at the time). Then you called the void invoice API today and it made the invoice become uncollectible
delicate solar
When you say "it made the invoice become uncollectible", are you referring to this invoice in_1I5DS9Lmu5QiBx4BBy5sgT2h?
orchid hornet
yes. That's the only thing I am looking at.
didn't look at any other invoice/subscription/customer details here
delicate solar
The request you linked above was for this invoice right? in_1KkAKxLmu5QiBx4BY2kzpnqW