#akzentmayer - Webhooks

1 messages · Page 1 of 1 (latest)

deft vector
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Hello! Can you give me the ID of the webhook endpoint you created? You should be able to get it from the top right of the Dashboard when viewing the endpoint; the ID starts with we_.

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If you checked the box to listen for events from connected accounts the type should be Connect, not Direct.

dusky coyote
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we_1KOpqeIM8s5J3nnPkXlz7zUf - this is the webhook we have been using mainly i think i checked the box when i created but i can't verify
we_1Kjog7IM8s5J3nnPr7RbP3er - this is a new webhook i created for debugging this specific issue. checked the box when creating, still listed as "Direct"

deft vector
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Looking, hang on...

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Both of those webhook endpoints are Direct, not Connect endpoints. Can you try creating a new webhook endpoint and make sure this box is checked before you click on Add endpoint?

dusky coyote
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we_1KjpMsIM8s5J3nnPhDVStG7I

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would the events i'm listening to have anything to do with it?

deft vector
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No. Let me dig deeper here, hang on...

dusky coyote
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thank you!

deft vector
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Oh, I think I see the issue, the account you're creating these on is not a Connect platform.

dusky coyote
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ahhh interesting

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is this account a Connect platform? acct_1HwFQLIqLAMJ3gjy

deft vector
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Yes.

dusky coyote
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ok, so create the webhook there, check the box, and i should receive events from all the other connected accounts through there

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i'll give that a try

deft vector
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Yep!

dusky coyote
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cool, thank you!

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just so i have a full understanding of how that will work, can you explain this message to me?

deft vector