#SuperFly - Account Activation
minor steeple
Hello! I wish I could help, but this chat is focused on developers and technical questions. Our support team will be able to assist you better than I can with account verification questions: https://support.stripe.com/contact
arctic talon
Well the problem is we are worried that this is a development issue
But if you do not think so I guess that is positive news?
minor steeple
Why do you think it's a development issue?
arctic talon
So currently we're building out a stripe account through express, using a custom type:
And then here we are grabbing that account link redirect to the connected account stripe UI with
And we were curious if type: "account_onboarding" was conflicting with custom accounts here
This was the only thing about stripe's interactions that we weren't sure on when building this out, that's why we're looking here
minor steeple
Can you clarify what "we're building out a stripe account through express, using a custom type" means? Express and Custom accounts are completely separate things.
arctic talon
OH my bad. I meant Express.js, I was just letting you know the context of our development, we're not using express accounts at all
minor steeple
Ah, gotcha!
arctic talon
The goal is to sign a customer up through a Custom Connect account, so that we can transfer money into their account. We activated card payments and transfers, and we ~believed~ that account_onboarding was the type we should use
minor steeple
Okay, so this all sounds correct and normal to me. Creating a Custom account and then sending them an account_onboarding Account Link to complete the onboarding process is the correct approach.