#Ji_net - subscription tax
ocean arrow
actually I have a combination, in this scenario, we used automatic tax for his previous country, and after that we used a the manually created tax rates (his new country was not supported yet)
keen otter
I see. How did you manually update to the new tax rate? Can you share the request ID?
Also can you confirm what the old and new tax rates are?
ocean arrow
sorry for the late response, after investigation I realized that the problem is before we add the manual tax rates, the subscription has been created for this customer with 0% as tax percentage (since his country: Martinique is not supported) ,
after that we added the tax rates to support specific countries, now we need a way to include the tax amount may be now or in the future billing cycle
keen otter
You can use this param: https://stripe.com/docs/api/subscriptions/update#update_subscription-default_tax_rates
The tax rates that will apply to any subscription item that does not have tax_rates set. Invoices created will have their default_tax_rates populated from the subscription. Pass an empty string to remove previously-defined tax rates.
ocean arrow
so I have to update this specific subscription manually with new tax rates, right!
is this can be done via dashboard?
keen otter
Yeah you can click the subscription, then in the upper right click update subscription and select a tax rate
keen otter
If you do it properly, yes. As always, you should test these changes in test mode first so you have a handle on the change before executing it in live mode
ocean arrow
unfortunately, this account is in live mode
keen otter
Sure, but you can test the change out with a test account and a test subscription
It's always recommended to do that first
ocean arrow
Got it 👍