Paulina1981-payments | Stripe Developers | Page 1

clever mulch Apr 1, 2022, 9:37 AM

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hi! do you have an example of one? the ID pi_xxxx .

brisk fjord Apr 1, 2022, 9:49 AM

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@gritty zephyr please use this thread instead of posting on the #dev-help channel

gritty zephyr Apr 1, 2022, 9:50 AM

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hello

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ok

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sorry, I didn't know:)

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pi_3KjL3pDmAA6Gynl64Z3W525n

clever mulch Apr 1, 2022, 9:51 AM

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thanks, let me take a look...

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are you a developer building your payments integration?

Overall those these payments look normal enough, they're created by a platform/plugin that you're using(you can see which ones you're using on https://dashboard.stripe.com/settings/apps)

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it's normal enough to have incomplete payments, since in the default Stripe flow the payment 'object' you see in the dashboard is created first and the customer might end up not actually making a payment. It doesn't necessarily indicate any problem.

gritty zephyr Apr 1, 2022, 9:57 AM

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I have not created this

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I do not have any clients in Australia

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I am not a developer 🙂

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the amount doesn't match any of my payment links either - it looks like a scam but maybe i'm missing something

clever mulch Apr 1, 2022, 9:59 AM

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I'd suggest reaching out to the third-party platform that has access to your account(linked in your dashboard above) as they are the ones calling the API here and might have context

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if you have any other questions it's best to reach out to https://support.stripe.com/?contact=true !

gritty zephyr Apr 1, 2022, 10:00 AM

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which third-party is that?

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can you see?

clever mulch Apr 1, 2022, 10:02 AM

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I can't tell you on this anonymous public channel

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you can see it on https://dashboard.stripe.com/settings/apps

gritty zephyr Apr 1, 2022, 10:08 AM

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I'm afraid I don't see it but I have sent an email to Stripe support

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Thnaks

#Paulina1981-payments