Andromache-Checkout | Stripe Developers | Page 1

copper relic Apr 1, 2022, 5:23 AM

#

Hello 👋 Do you notice a delay before it shows? And where exactly on Dashboard are you referring to?

rocky cobalt Apr 1, 2022, 5:43 AM

#

Thanks for your swift response!

I want to ask if I can still see the incomplete payments to show on my Dashboard and there's nothing that shows up. The problem is that in the past we got the incomplete list even if we didn't enter the mail or card number but just left the paying page. Then I tried to buy the ebook and without entering anything and it doesn't show in the payment list on stripe.

copper relic Apr 1, 2022, 5:45 AM

#

It should appear, yes. If you could provide your account id and a sample Checkout Session you created (its id or its PaymentIntent Id), I am happy to check!

rocky cobalt Apr 1, 2022, 5:50 AM

#

acct_1K17fCDrUjKAJVsz, don't have any ID unfortunately, since it is a session which we close to test if incomplete payments would show, nothing reflected on the dashboard.

copper relic Apr 1, 2022, 6:03 AM

#

I think you are using Payment Link rather than Checkout, aren't you?

#

Payment Link won't create incomplete Payment if the customer just comes to the link and leave

rocky cobalt Apr 1, 2022, 6:17 AM

#

Sorry, I'm checking.

#

Hi @copper relic we are using payment pages, which creates checkout sessions. req_9U779dTAMmBtGc does the behavior apply?

copper relic Apr 1, 2022, 6:29 AM

#

Yes Paymentlink does create the Checkout Session under the hood, but in its case it won't create anything until confirmation. req_9U779dTAMmBtGc is a confirmation request and it has a Payment indeed pi_3KilzBDrUjKAJVsz43Bh2nQf https://dashboard.stripe.com/payments/pi_3KilzBDrUjKAJVsz43Bh2nQf

rocky cobalt Apr 1, 2022, 6:33 AM

#

I see, thanks for checking! I appreciate your help @copper relic

#Andromache-Checkout